Workspace settings

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NeetoChat

NeetoChat

- What is a widget
- Customizing Chat Widget
- Installation using JavaScript snippet
- Installation & frameworks
- Skip pre-chat email question for logged-in users
- Using JavaScript to control NeetoChat widget
- Open a NeetoKB Article in the widget
- What's inside the Inbox section?
- How to assign an agent to a conversation
- What are Inbox views?
- How to create a custom view
- How to create a ticket on neetoDesk for a conversation
- How to download chat history
- How to close a conversation
- How to reopen a closed conversation
- How to private note to a conversation
- Supported attachments file types
- How to add a KB Article
- How to mention a member in the conversation
- Understanding ticket statuses in NeetoChat
- Visitors and leads
- Creating a new column
- Adding a new segment
- What is Chat reports?
- Add a new team member
- How to deactivate a member
- What is agent report
- What is toggle chat availability?
- Manage team members
- Manage team member role
- Editing details of a team member
- Overview
- Post chat questions
- Change the color of your widget
- Pre chat questions
- Enable Chat only mode
- Enable hidden mode
- How to control visibility of the widget
- Status of Agents
- Workload management
- Groups
- Edit team member details
- Chatbot overview
- Adding and managing workflows
- Node types
- Mapped fields
- APIs
- No articles in this category
- What is IP Restriction and how enable it
- Adding an individual IP to allowed IP range
- Slack integration
- Zapier integration
- Microsoft Teams Integration
- Whatsapp Integration
- WhatsApp Business onboarding guidelines and usage
- GitHub Integration
- Notify agents after the wait time
- Notify visitor after the wait time
- Notification preferences
- Custom domains
- How to delete your account/workspace?
- Change workspace name
- API Keys
- Webhooks Integration
- Managing webhook deliveries
- Rate limits to prevent spam
- No articles in this category
- No articles in this category
- Changing favicon
- Changing subdomain

- What is a widget
- Customizing Chat Widget
- What is Chat reports?
- No articles in this category
- What is IP Restriction and how enable it
- Adding an individual IP to allowed IP range
- Notify agents after the wait time
- Notify visitor after the wait time
- Notification preferences
- Custom domains
- How to delete your account/workspace?
- Change workspace name
- API Keys
- Webhooks Integration
- Managing webhook deliveries
- Rate limits to prevent spam
- No articles in this category
- No articles in this category
- Changing favicon
- Changing subdomain

Knowledge Base
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Workspace settings

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