-
- Inbox section
- Assign an agent to a conversation
- Inbox views
- Custom view
- Create a ticket on NeetoDesk
- Download chat history
- Close a conversation
- Reopen a closed conversation
- Add private note to a conversation
- Supported attachments file types
- Adding a KB Article
- Mentionmember in the conversation
- Understanding ticket statuses in NeetoChat
Outbound Notification
Open
Enter
Move
Close
Esc