• NeetoChat Setup chevron_right
  • NeetoChat Widget
  • Customizing Chat Widget
• Widget Installation & Usage chevron_right
  • Installation using JavaScript snippet
  • Installation & frameworks
  • Auto populate name and email for logged-in users
  • Using JavaScript to control NeetoChat widget
  • Open a NeetoKB Article in the widget
  • Why clients don’t see old conversations
  • Show different launcher text and icons on different pages
  • Show different text to logged-in users
• Inbox section chevron_right
  • Inbox section
  • Assign an agent to a conversation
  • Inbox views
  • Custom view
  • Create a ticket on NeetoDesk
  • Download chat history
  • Close a conversation
  • Reopen a closed conversation
  • Add private note to a conversation
  • Supported attachments file types
  • Adding a KB Article
  • Mention member in the conversation
  • Understanding ticket statuses in NeetoChat
  • Message reactions and delivery status
  • How does the system calculate Active conversations
  • Referral and starting page URLs
• Contacts chevron_right
  • Contacts
  • Visitors and leads
  • Creating a new column
  • Bulk action on the contacts
  • Message users
  • Email users
  • Export users
  • Adding a new segment
  • Create ticket directly from a contact
  • Assigning an Account Manager to a Visitor
• Reports chevron_right
  • Chat reports
  • Group reports
• Admin Panel chevron_right
  General chevron_right
  • Adding a Ticket tag
  • Adding a Contact tag
  • Canned Responses
  • Fields
  • Business hours
  • Greeting visitor
  • Automation Rules
  • Creating a custom status in NeetoChat
  • Export
  Members chevron_right
  • Status of Agents
  • Groups
  • Workload management
  • Toggle chat availability
  Widget Settings chevron_right
  • Customize Widget
  • Pre chat questions
  • Post chat questions
  • Change the color of your widget
  • Widget mode: Knowledge base
  • Widget mode: Hidden mode
  • Widget mode: Chat interaction
  • Widget mode: Audio messages
  • Widget mode: Email support
  • Control visibility of the widget
  • Customize greetings
  • Changing widget position
  • Widget mode: Create tickets on NeetoDesk
  Chatbot Settings chevron_right
  • Chatbot overview
  • Adding and managing workflows
  • Node types
  • Mapped fields
  • APIs
  Outbound Notification chevron_right
  • Visitor notification of unread messages
  • Audit logs
  • Roles and permissions
• My Preferences chevron_right
  • Notification preferences
• Managing team members chevron_right
  • Adding new team member
  • Managing team member role
  • Editing team member details
  • Bulk editing team member
  • Removing a team member
• Integrations chevron_right
  • Slack integration
  • Zapier integration
  • GitHub Integration
  • NeetoEngage Integration
• Agent Notification chevron_right
  • Conversation notification sound
• IP Restriction chevron_right
  • IP Restriction
  • Adding an individual IP to allowed IP range
• Public API chevron_right
  • API Keys
• Webhooks chevron_right
  • Creating webhooks
  • Managing webhook deliveries
  • Securing Webhook Requests
• Spam Prevention chevron_right
  • Hourly limits to prevent spam and abuse
• My profile chevron_right
  • Changing time zone
  • Enable or disable dark mode
  • Changing language
• Workspace chevron_right
  • Changing favicon
  • Changing subdomain
  • Deleting workspace/account
  • Changing email address
  • Adding another workspace
  • Enabling products
  • Changing workspace name
  • Switching workspace
  • What is Workspace
  • Workspace name as email prefix in outgoing emails
  • Prevents team members from changing the time zone
• Logging In chevron_right
  • Single Sign on (SSO)
  • I'm not getting login code/email
  • Managing how users log in
  • Session timeout
  • Authenticator app login
• Team members chevron_right
  • Re-inviting team member
• Custom domains chevron_right
  • Understanding "Not secure" warning after connecting custom domain