NeetoChat allows you to provide a smooth chat experience by handling visitors differently depending on whether they are logged in or not.
Use Case
Marketing Website / Public Pages
If a visitor lands on your marketing website or any page where they are not logged in, NeetoChat does not have their details.
In such cases, you should ask visitors to provide their Name and Email before they start a chat.
Logged-in Product Pages
If a visitor is already logged in, their Name and Email are already available.
In this case, NeetoChat can pre-populate these fields automatically, so customers do not have to fill them in again.